Frequently asked.

CBD (cannabidiol) is a natural compound found in the hemp plant. It is one of over 100 cannabinoids in hemp. Unlike THC, CBD does not produce a pronounced 'high' or strong psychoactive effects. Many people use CBD as part of their daily wellness routine.

Our oils, capsules and cream are full-spectrum hemp-derived CBD with 0.3% or less THC, compliant with the 2018 Farm Bill, and for the CBD + CBN gummies, THC was not detected in lab testing. Hemp-derived CBD at these levels is not known for producing the high associated with marijuana. The Certificate of Analysis for each product shows its exact THC result.

Yes. Hemp-derived CBD products containing less than 0.3% THC are legal at the federal level under the 2018 Farm Bill. State laws can vary, so check your local regulations if you have concerns.

Our full-spectrum products contain 0.3% or less THC. While very unlikely, it is possible that heavy or consistent use could register on a sensitive drug test. If drug testing is a concern for your job or other reasons, talk to your employer or testing provider before using any full-spectrum CBD product.

Both come from the cannabis plant family, but they are different plants. Marijuana contains high levels of THC (the compound that gets you high). Hemp contains very low levels of THC (less than 0.3%) and higher levels of CBD. Our products are made from hemp, not marijuana.

Your body has a natural system called the endocannabinoid system (ECS). It is a cell-signaling system found throughout the body. CBD works with this system by interacting with receptors found throughout your body.

Yes. Our oils, capsules, cream and gummies are tested by an independent third-party lab, NV Cann Labs, and the Certificates of Analysis are published on our Certificates of Analysis page so you can check the CBD and THC results yourself.

COAs are available on our website. You can find them on individual product pages or by emailing us at info@crosscountrywellness.com. We believe in full transparency -- if you want to see a lab report, we will get it to you.

Full spectrum contains all the cannabinoids found in the hemp plant, including trace amounts of THC (less than 0.3%). Broad spectrum contains multiple cannabinoids but has the THC removed. CBD isolate is pure CBD with no other cannabinoids or terpenes. Our oils, capsules and cream are full spectrum. Our CBD + CBN gummies are not labeled full spectrum and test with no detectable THC.

Ingredients vary by product. Check the product label and product page for the full ingredient list. If you have specific allergies, contact us at info@crosscountrywellness.com and we will help you find the right product.

CBN (cannabinol) is another cannabinoid found in hemp. Our CBD + CBN Gummies combine both cannabinoids in one product.

Visit crosscountrywellness.com, browse our products, add items to your cart, and check out. You can pay with a credit card or through our secure Shopify-hosted checkout.

Delivery time depends on the shipping method you choose at checkout. You get a shipping confirmation by email when your order leaves us.

Not at this time. We currently ship within the United States only.

You will receive a shipping confirmation email with a tracking number once your order ships.

Yes -- free shipping on all US orders over $75.

If your order has not shipped yet, contact us immediately at info@crosscountrywellness.com or 702-901-1780. Once an order ships, we cannot cancel it, but you can return it under our 30-day return policy.

Everyone is different. We recommend starting with a low serving and increasing gradually until you find what works for you. Our product labels include suggested serving sizes as a starting point. Body weight, metabolism, and your reason for using CBD all play a role.

It varies from person to person. Oils held under the tongue are generally absorbed faster than gummies or capsules, which go through digestion first.

If you take prescription medication, talk to your doctor before using CBD. CBD can interact with certain medications, especially those that carry a 'grapefruit warning.'

Store products in a cool, dry place away from direct sunlight. Keep caps and lids tightly closed. There is no need to refrigerate our products, but avoid extreme heat.

Yes. Many of our customers use a combination of products -- for example, a tincture in the morning and topical cream for targeted areas. Just be mindful of your total daily CBD intake.

Our CBD oils have a natural hemp flavor -- slightly earthy and nutty. Our gummies come in Blue Raspberry flavor. Our topical cream has no taste and is applied to the skin.

When you subscribe to a product, it ships automatically every month. You save 30% on every subscription order.

Subscribers save 30% off the regular price on every recurring order.

Email us at info@crosscountrywellness.com or call 702-901-1780 and we will help you change or cancel your subscription.

Contact us at info@crosscountrywellness.com and we will help you adjust your subscription.

Yes. Your payment method will be charged automatically before each subscription shipment. You will receive an email notification before each charge.

Many pet owners use CBD for their dogs and cats. Our 1000mg Hemp-Derived CBD Oil for Dogs & Cats is formulated specifically for pets. As with any supplement, we recommend talking to your veterinarian before giving CBD to your pet.

Start with a low amount and adjust based on your pet's response. A common starting point is 1-2mg of CBD per 10 pounds of body weight. Every animal is different, so start small and observe how your pet responds over a few days.

Our pet CBD oil comes with a dropper. Place drops directly in your pet's mouth, mix into food or a treat, or apply to their gums. Most pets accept it easily when mixed with food.

We recommend using our pet-specific formula. It is formulated with pets in mind, including the right concentration and ingredients.

We offer a 30-day return policy. Contact us within 30 days of receiving your order. Unopened products in their original packaging can be returned for a full refund.

Email us at info@crosscountrywellness.com with your order number and the reason for your request. We will respond within 1-2 business days with return instructions. Refunds are processed within 5-7 business days after we receive the returned product.

Return shipping is the customer's responsibility for standard returns. If your product arrived damaged or defective, we cover the return shipping cost.

Contact us within 7 days of delivery at info@crosscountrywellness.com. Include a photo of the damage and your order number. We will send a replacement or issue a full refund -- your choice.