Getting it to your door.

Processing time

We process orders within 1–2 business days (Monday through Friday). Orders placed on weekends or holidays ship the next business day. You will receive a confirmation email when your order is placed, and a second email with tracking information once your order ships.

Shipping methods & delivery times

• USPS First Class: 3–5 business days
• USPS Priority Mail: 2–3 business days

Costs are calculated at checkout. Delivery times are estimates, not guarantees. Actual delivery depends on your location and carrier conditions.

Free shipping threshold

Free USPS First Class shipping on all US orders over $75.

Where we ship

We ship to all 50 US states. We do not ship internationally at this time.

Order tracking

Once your order ships, you will receive an email with a tracking number and a link to track your package. You can also check your order status by logging into your account.

If you do not receive tracking information within 3 business days of placing your order, contact us at info@crosscountrywellness.com.

Subscription orders

Subscribe & Save orders ship automatically on your selected schedule. You will receive a shipping notification each time your subscription order ships. You can update your delivery address or shipping preferences through your account or by contacting us.

Lost or damaged shipments

If your package is lost or arrives damaged, contact us within 7 days of the expected delivery date at info@crosscountrywellness.com or 702-901-1780. We will work with the carrier to locate your package or send a replacement at no extra cost.

Address accuracy

Please double-check your shipping address before placing your order. We are not responsible for packages delivered to incorrect addresses provided by the customer. If you need to update your address after placing an order, contact us as soon as possible—we can only make changes before the order ships.